Terms of service
Last Updated: February 25, 2025
1. Overview This website is operated by Valley Direct Foods ("Company," "we," "us," or "our"). By accessing our website and/or purchasing products, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use any services. We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website. Your continued use of the website after such changes constitutes acceptance of the revised Terms.
Our store is hosted by Shopify Inc., which provides the e-commerce platform for our sales and services.
2. Online Store Terms By using our website, you represent that you are at least the age of majority in your jurisdiction or have given consent for minor dependents to use this site. You agree not to use our products for any unlawful or unauthorized purpose or violate any applicable laws. Any violation of these Terms may result in immediate termination of services.
3. General Conditions We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
4. Accuracy of Information We are not responsible for inaccuracies, omissions, or outdated information on our site. The content is provided for general informational purposes and should not be solely relied upon for decision-making. We may modify content without obligation to update it.
5. Modifications to Service and Pricing Product prices and service terms are subject to change without notice. We reserve the right to modify or discontinue any part of our Service without liability.
6. Products and Services Certain products may be available exclusively online and are subject to limited quantities. We strive for accuracy in product descriptions but do not guarantee that colours or packaging will match exactly as seen on your screen.
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. We also reserve the right to discontinue any product at any time.
7. Accuracy of Billing and Account Information We may refuse or cancel orders at our discretion. If we modify or cancel an order, we may attempt to notify you via the contact information provided at the time of purchase.
You agree to provide accurate and complete account information and update it as needed to ensure successful transactions.
8. Third-Party Tools and Links We may provide access to third-party tools and links over which we have no control. You use these at your own risk. We are not responsible for any damages related to third-party products, services, or websites.
9. User Comments and Submissions By submitting comments, ideas, or other materials to us, you grant us the right to use them without restriction. We are not obligated to maintain submissions in confidence, compensate you, or respond to them.
We may remove content that we determine is unlawful, offensive, or violates these Terms.
10. Personal Information Your submission of personal information is governed by our Privacy Policy. Please review our Privacy Policy for more details.
11. Errors, Inaccuracies, and Omissions We are not liable for typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors and cancel orders if necessary.
12. Prohibited Uses You may not use our site for any unlawful purpose, to solicit unlawful acts, violate regulations, infringe intellectual property rights, harass or discriminate, submit false information, upload malicious code, collect the personal data of others, or interfere with security features. Violation may result in termination of service.
13. Disclaimer of Warranties & Limitation of Liability We do not guarantee uninterrupted, error-free, or secure use of our Service. The Service is provided "as is" and "as available" without warranties of any kind. We are not liable for any damages, including lost profits, data loss, or indirect damages arising from the use of our Service.
14. Indemnification You agree to indemnify and hold Valley Direct Foods harmless from any claims, damages, or legal expenses arising from your breach of these Terms or violation of any law or third-party rights.
15. Severability If any provision of these Terms is found to be unlawful or unenforceable, it shall be severed without affecting the validity of the remaining provisions.
16. Termination These Terms remain in effect until terminated by either you or us. We may terminate or suspend your access at any time if you fail to comply with these Terms.
17. Entire Agreement These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and Valley Direct Foods, superseding any prior agreements.
18. Changes to Terms We reserve the right to update these Terms at any time. It is your responsibility to check for updates. Continued use of the site constitutes acceptance of the revised Terms.
19. Contact Information For any questions about these Terms, please contact us at hello@valleydirectfoods.com.