Yes, there is.

We offer delivery for just $5 on orders that meet our minimums: $150 for local customers and $200 for all other customers. Orders below those minimums will have a $25 delivery fee.

Yes, there is. All orders must be above $60.

We deliver to many locations in BC! Please look at our delivery area map to see if we come to your area!

No, but our tracker will let you know when you are next in line and will give you a notification if your order has been delivered or if we were unable to deliver.

You can leave instructions for our driver to leave your order in a location, if you know you will not be home but keep in mind any perishable items you may have ordered! If we do not have prior instructions, orders will not be left.

Yes we can! We can deliver to any location within our delivery area.

Once your order is ready, we’ll send you an email with your pick-up dates, times, and instructions. If you need your order sooner, please email us and we’ll do our best to accommodate you.

Please note that we are not a retail store, and our warehouse is a busy working space. When you arrive, ring the buzzer at the receiving door under the large Customer Pick Up sign by the delivery bays. We have a designated area inside for customer pick-ups, and for safety reasons, we ask that you remain within that area only.

No, all orders MUST be submitted and paid through the website in advance, following the order cut-off deadlines for pick up days at this time. Select Pick Up for the delivery method upon checkout

Orders submitted by Sunday at 2:00 PM will be available for pick-up on:

Tuesday: 10:00 AM – 2:00 PM
Wednesday: 10:00 AM – 2:00 PM

Orders submitted by Tuesday at 2:00 PM will be available for pick-up on:

Thursday: 10:00 AM – 2:00 PM
Friday: 10:00 AM – 12:00 PM

Need to pick up outside of these hours?

Please reach out and we’ll do our best to accommodate you.

Yes, there is. All orders must be above $60.

Once an order has been placed, it cannot be changed. But if you forgot an item or want to add something else, just place a second order before your area’s cutoff time and we’ll deliver them together. If that second order is under the delivery minimum, please reach out to our customer service team and we’ll provide a code to waive the delivery fee.

Of course not! Please reach out to our customer service team and we will provide you with a code to remove the fee.

if this happens, please reach out as soon as possible to our customer service team and we will do our best to try and get it to the warehouse if possible!

Yes, if we have to cancel your order, your discount will be refunded back into your points. 

No, as the code will still be applied to the other items in the order. This also applies to Free Shipping Codes. Unless the entire order is cancelled, the code will not be refunded and may not be applied to future orders. 

If the code from your refund notification is not working, it is either past the date (they expire on the 7th of every month) or you have another discount applied to your order. If you need assistance in regards to an expired code, please reach out to our customer service team.

Yes! We have many different sales, from Weekly Specials to Case Lot sales.

Our newsletter with our Deals (if there are any that week) will be sent out on Thursday or Friday. These deals will normally be valid until the following Wednesday unless otherwise stated, but may be cancelled early if required.

While we always strive to provide error free orders, mistakes can happen. If you receive the wrong item or something is wrong with an item you receive, please reach out to our team as soon as possible by email with photos. Any requests sent after 48 hours will be denied. Please refer to our Refund Policy

If you have had an issue with our services or have feedback on an experience (good or bad!) we are always here to listen and try and resolve any concerns. Please reach out to our customer service team, and we will ensure you are directed to the department or person that will be able to best assist you!

Yes! We love reviews. We have places reviews can be left on Google and Facebook! These help us out by providing others to see testimonials from other people about our services.

We do not. 

We do our best to support local suppliers and producers, but we are not always able to find a local source for all of our items due to supply, availability, or pricing (for example: There are no Mangoes or Kiwis in Canada, though that would be neat!)

If you are no longer receiving emails, double check that they are not being sent to your spam/junk folder in your emails. If there are no emails there, reach out to our customer service team to confirm you are subscribed and we can try and help!

Computers can be both the best and worst things, and we understand that! Our customer service team will try their best to help you through any issues you may be experiencing to the best of their ability!

Yes! We have a team of awesome Reps that would love to talk to you about how we can help supply your business, and save you money! Fill out this form and one of our reps will be in contact soon!

If you are interested in having your product available on our site, we would love to hear from you! Please fill out this form and the partners will review it and reach out if they think we would be a good fit!

We recommend checking the product packaging first, as cooking instructions are often included there. If you do not see any instructions on the packaging, please visit the item page on our website, where preparation or cooking details may also be listed. If you still cannot find what you need, please reach out to us and we’ll be happy to help.

We try to include nutritional information and ingredient details on each product page on our website whenever possible. If that information is missing from a product page, please let us know and we’ll do our best to help.

While we work hard to keep our website up to date, suppliers may change ingredients, formulations, or nutritional details without notice. For that reason, customers should always check the product packaging before consuming any item, especially if they have allergies, sensitivities, or dietary restrictions.