Yes, there is. For our local customers, on orders under $150 there is a $25 Delivery Fee. For our North and Kootenay customers, on orders under $200 there is a $25 Delivery Fee.

Yes, there is. All orders must be above $50.

We deliver to many locations in BC! Please look at our delivery area map to see if we come to your area!

No, but our tracker will let you know when you are next in line and will give you a notification if your order has been delivered or if we were unable to deliver.

If it is during the colder months, we will leave it at your door. During the warmer months, unless you have made a note on your order, we will not deliver it. You can leave instructions for our driver to leave your order in a location, if you know you will not be home but keep in mind any perishable items you may have ordered!

Yes we can! We can deliver to any location within our delivery area.

Yes! We will send you an email when your order is ready for pick up. In the email it will tell you the dates and times for pick up as well as instructions. If you require your order sooner, please email us, and we will try and accommodate if possible.
We do not have a retail store, and this is a busy warehouse. Please ring the buzzer at the receiving door. The door is underneath a large sign by the delivery bays that says Customer Pick Up. We have a specific area inside the warehouse for customers to pick up. For your safety, please do not go anywhere outside of the specified area. 

. No, all orders MUST be submitted and paid through the website in advance following the order cut off deadlines for pick up days at this time. Select Pick Up for delivery method upon checkout

Orders submitted by Monday @7am:

Tuesday 10am - 2pm
Wednesday 10am - 2pm

Orders submitted by Wednesday @7am:

Thursday 10am - 2pm
Friday 10am - 12pm

We are located at 3155 Pleasant Valley Road in Armstrong.

When you arrive, you will see multiple truck bays. Between the 2 farthest bays will be a door that has a Customer Pickup sign above it. Please ring the buzzer next to the door and one of our staff will be there to get your order for you!

While orders cannot be edited after they are placed, we recognize that sometimes we can forget things or discover we need to add some new items. To do this, simply place a second order before the cut off date for your area and they will be delivered together! If the order is under the delivery limit, please reach out to our customer service team and we can provide you with a code to remove the shipping fee!

Of course not! Please reach out to our customer service team and we will provide you with a code to remove the fee.

if this happens, please reach out as soon as possible to our customer service team and we will do our best to try and get it to the warehouse if possible!

Yes, if we have to cancel your order, your discount will be refunded back into your points. 

No, as the code will still be applied to the other items in the order.

If the code from your refund notification is not working, it is either past the date (they expire on the 7th of every month) or you have another discount applied to your order. If you need assistance in regards to an expired code, please reach out to our customer service team.

Yes! We have many different sales, from Weekly Specials to Case Lot sales.

Our newsletter with our Deals (if there are any that week) will be sent out on Fridays. These deals will normally be valid untill the following Thursday unless otherwise stated, but may be cancelled early if required. 

While we always strive to provide error free orders, mistakes can happen. If you receive the wrong item or something is wrong with an item you receive, please reach out to our team as soon as possible by email with photos. Any requests sent after 48 hours will be denied. Please refer to our Refund Policy

If you have had an issue with our services or have feedback on an experience (good or bad!) we are always here to listen and try and resolve any concerns. Please reach out to our customer service team, and we will ensure you are directed to the department or person that will be able to best assist you!

Yes! We love reviews. We have places reviews can be left on Google and Facebook! These help us out by providing others to see testimonials from other people about our services.

We do not. 

We do our best to support local suppliers and producers, but we are not always able to find a local source for all of our items due to supply, availability, or pricing (for example: There are no Mangoes or Kiwis in Canada, though that would be neat!)

If you are no longer receiving emails, double check that they are not being sent to your spam/junk folder in your emails. If there are no emails there, reach out to our customer service team to confirm you are subscribed and we can try and help!

Computers can be both the best and worst thing, and we understand that! Our customer service team will try their best to help you through any issues you may be experiencing to the best of their ability!

Yes! We have a team of awesome Reps that would love to talk to you about how we can help supply your business, and save you money! Fill out this form and one of our reps will be in contact soon!

If you are interested in having your product available on our site, we would love to hear from you! Please fill out this form and the partners will review it and reach out if they think we would be a good fit!