C
Cameron MacDonald All items were 60 to 95% unfrozen.
Hello!
I am so sorry to hear that! With the weather being as hot as it has been, our trucks can sometimes have issues keeping the temp cold enough to have items stay frozen, but they do not get to a point where they are unsafe to be frozen again
As an apology for this, I have added a store credit to your account that totals 20% of your order total. Let me know if there is anything else we can do by contacting us via sales@valleydirectfoods.com